What are your delivery hours
We deliver goods every morning from 4 am to 8 am.
I need a delivery made outside delivery hours, is this possible?
Although we do occasionally deliver large orders for a modest fee, it is not a policy of ours. If you can’t receive your order during our delivery hours, you’re more than welcome to come pick it up at the bakery during regular business hours.
Can I order online?
We are not processing online orders at this point in time.
I'm interested where do I start?
We like to meet potential clients face to face to better understand their needs and challenges. We’ll send you samples, a price list and a friendly representative. Get in touch with us! all the information is available on our contact-us page.
Can I order on Sundays?
We only take orders on weekdays during working hours and on Saturdays between 1 pm and 3 pm. You must place your orders during these hours.
What is the cut-off point to place a next day order?
For breakfast pastries, next day orders need to be placed prior to 3 pm. For desserts, we need to have the orders 2 working days prior to the delivery date. For custom orders we need them placed a week prior to the delivery date.
I have a shop outside the coverage zone. Can you still accommodate me?
There is no definitive answer. It depends on how far you are outside the coverage zone, whether your order is recurring and the size of your order.
How do you guys handle damages or missing orders?
Mistakes seldom occur at Sweet Temptations. When they do however, correcting our mistake is our absolute priority. Whether you need a refund, or an emergency dispatch, our head chef and support team will work with you and right the wrongs.
I'm not a company! Can I still order your delicious cakes?
We are wholesale only. Contact us and we’ll tell you where you can find the product you’re looking for!